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HERE TO HELP
Returns made
clear and simple.
Returns policy for the UK and Europe.
Contact us first.
Contact our team before sending anything back. We’ll help you with the next steps and provide a Returns Authorisation Code so we can identify your order.
Within 30 days.
We accept returns within 30 days of your purchase. Refunds are typically processed within 48 hours of receiving the item back.
Keep it complete.
Please return the item in its original condition, with all packaging intact, just as you received it.
Changed your mind?
If you decide to change your mind, the return shipping cost is your responsibility.
Let’s get you sorted.
Open your order and contact support. Our team will guide you to the right return form.
Call Sales: (0116) 326 3140
Monday – Friday: 9:00-17:30
Saturday: 9:00 – 17:00
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