Is it Safe to purchase a Refurbished Apple Product?
Whether your item is a Refurbished Macbook, iMac, IPad, IPhone – Yes indeed, it is Safe!
We low-level format all the devices and drives to comply with data protection. We then add a fresh installation of the Operating System and upgrade the specifications.
Each item is passed to our ‘Quality Control’ team for vigorous testing before being dispatched. The product is then passed to the packing team who securely pack the item in premium plastic air packaging inside a tailor-made box.
What is the Condition of my Item?
Our machines are configured and tested, to run like new. We strive to ensure that our products are generally better condition and quality than our competitors. There may be very minor wear to the item.
What if I am not Happy with my product?
We offer a 30 days money back policy providing the item is posted back in the same condition it was dispatched in. We will grant a full refund (less return postage costs) when the item has been fully checked by our staff. All returns must be authorised by ourselves before sending back. We can then identify exactly where the item has come from. This will reduce the time that it takes for refund. Please do not ship any items back without notification, this may cause extensive delays.
Warranty
Our machines come with 1 Year warranty (terms and conditions apply). We have all the details of your machine and date of purchase. So if you encounter an issue, we can pull up your details. We check our machines before dispatch. (We have to have a working machine 100% to install the operating system). Just like any computer company, the warranty does not cover any accidental damage or software conflicts created by user, i.e. virus/accidental deleted system file. After 60 days the warranty will cover labour not parts.
Is the Check-out Page Safe and Encrypted?
Sure, our website must comply to Google standards of SSL encrypted check-out. In short, this is to keep your personal and payment information secure at check-out.
Where do our items come from?
These are ex-corporate items and have been removed from a fully working environment. The items are professionally refurbished by our in-house (fully qualified) engineers and tested to be working perfectly.
How are we able to sell at such low prices?
We are able to keep our prices down by buying in large quantities and passing these savings to our customers. Although our prices are low we still guarantee excellent, reliable quality and strive to give you great customer service.
Where are we based?
Our Warehouse is situated in Leicester United Kingdom.
Please note, that this address is a technical warehouse and not a store. Our technicians and warehouse staff are not customer facing.
I.T.T. LTD,
Unit 4 Central Business Centre,
54 Conduit Street,
Leicester,
LE2 0JN
