1. Kindly await your Returns Code which will be emailed to you within 24 hours (usually within 1 or 2 hours during working hours).  You will need to include this on the outside of your box.

2. Please pack your item in its original box with packaging, as safely as possible.  This is to avoid any damage during shipping and to avoid any possible damage liability.

If you do not have your original box, then an alternative strong box fully packed out will suffice.  Please ensure there is no room for movement of your item inside box during transit.  We will not accept any returns without appropriate packaging.

If any of the air pockets have been deflated, then please ensure extra packaging is used (so that there is no chance of screen damage if your item is an iMac – or has a separate screen for example).

3. Include any leads / chargers / peripherals (such as keyboard and mouse).

4. Kindly stick a piece of paper on the outside of the box and write:

I.T.T. Services LTD
Unit 11,
37 Lewisher Road,
Leicester,
LE4 9LR

5. Please ensure strong tape is used to package your box.

6. Once you receive your Returns Code, kindly drop us a line after you have shipped, to let us know the tracking details.  We can keep an eye on tracking for a swift action.