THE OURDEAL RENEWED STANDARD
More than refurbished.
Renewed with care.
The Apple you want. The reassurance you need.
A great device deserves more than a quick clean. Our renewed Apple range brings together careful inspection, detailed testing and clear cosmetic grades—so you can choose with confidence.
Free 1-year warrantySupport beyond delivery.
30-day money-back guaranteeTime to feel confident.
A real UK teamHere before and after you buy.
LOOK BEYOND THE LABEL
What makes it renewed?
“Refurbished” can describe different levels of preparation. With OurDeal renewed, the important part is what happens to the device: how it is checked, prepared, graded and supported.
Compared with a basic clean-and-resell approach, a structured renewal process gives you more to judge your purchase by.
Performance checked
Testing looks beyond appearance, covering the hardware and everyday functions relevant to the model.
Condition made clear
Cosmetic grades explain how your device looks. Choose your finish without confusing appearance with specifications.
Confidence included
A 1-year warranty, 30-day money-back guarantee and people you can contact when you need help.
CONFIDENCE, CHECKED
More care. Every step.
From the display to the connections,
the details make the difference.
Device testing standardChecks relevant to your model
Explore the areas covered by the renewal testing framework. The individual checks and measurements depend on the device and its features; not every test applies to every model.
01Start-up & power
Boot behaviour, power delivery and reliable start-up, including checks for errors as the device starts.
02Battery & charging
Battery condition and charging behaviour on portable devices, with checks suited to the model. Ask our team if a specific battery requirement matters to you.
03Performance & cooling
Processor, memory and graphics operation, alongside temperatures and fan behaviour where fitted.
04Storage health
Storage detection, drive health and read/write operation, using the checks supported by the device.
05Display quality
Screen operation, brightness and visible display faults, including pixel defects and uneven image output.
06Keyboard & controls
Keys, buttons and backlighting where available, including model-specific controls such as a Touch Bar.
07Touch & trackpad
Trackpad clicks and gestures, touch response and supported biometric input such as Touch ID or Face ID.
08Connections & ports
Wi-Fi, Bluetooth and the device’s physical connections, such as USB, USB-C or Thunderbolt ports.
09Sound & microphone
Speaker output, audio connections where fitted and microphone recording for calls and everyday use.
10Camera & sensors
Camera operation and the relevant built-in sensors, according to the features of each model.
11Body & finish
Screen and casing condition, hinges and physical fit, helping establish the cosmetic grade you see on the listing.
12Security & ownership
Checks for account locks and device-management restrictions that could prevent a new owner from setting up the device.
13Software & reset
Reset and operating-system preparation, with final checks that the device is ready for its next owner to set up.
A SECOND LIFE, CAREFULLY PREPARED
From selection to your door.
A considered process.
A better buying experience.
- 01
Select & inspect
Identify the model and specifications, and assess the device’s condition.
- 02
Test & prepare
Check the relevant functions and prepare the hardware and software for reuse.
- 03
Check & grade
Review operation and cosmetic appearance so the listing helps you choose.
- 04
Pack & protect
Match your order, complete final checks and pack securely for delivery.
YOUR STYLE. YOUR BUDGET.
Find your kind of renewed.
Clear cosmetic grades.
Choose the finish that suits you.
Premium
Presentation first
A superior cosmetic finish. An attractive choice when presentation matters most.
Excellent
A beautifully clean finish
Hardly any signs of use. A great choice for appearance and value.
Good
The smart balance
Very minor cosmetic wear. An appealing balance of price and appearance.
Fair
More for your budget
Some cosmetic signs of use. A smart, budget-friendly everyday choice.
Grades describe cosmetic appearance. Specifications, available conditions and included accessories are shown on each product listing. Renewed devices are pre-owned unless the listing explicitly says new.
LESS GUESSWORK. MORE SUPPORT.
Good value.
Real people behind it.
Get the Apple features you need while giving an existing device a longer life. Our team can help you compare models, understand grades and choose the right specifications.
And when your order arrives, we’re still here to help.
Talk to our team1-year warranty
Every renewed device comes with a free 1-year warranty. Contact our team if something is not working as expected.
30-day money-back guarantee
Not the right fit? Contact us to arrange a return. See our returns policy for the conditions and process.
Carefully packed. Tracked delivery.
Check the product page for your delivery estimate and our delivery page for further details.
LET’S MAKE IT CLEAR
Your questions,
answered.
From choosing renewed to what happens after delivery.
Need a little more help?What is a refurbished or renewed Apple device?
It is a pre-owned Apple device that has been prepared for another owner. At OurDeal, renewed describes our approach to inspection, testing, software preparation and cosmetic grading, backed by a warranty and aftersales support. You receive the model and specifications shown in the listing; renewed does not mean factory-new or a newer generation.
Why buy renewed from OurDeal?
You can choose the Apple specifications you need at a lower cost than buying a comparable device new, with clear cosmetic grades and support from our UK team. Our renewed range includes a free 1-year warranty and a 30-day money-back guarantee. The checks above explain the care behind the listing.
Can I get advice before I buy?
Yes. Tell us what you plan to use your device for and your budget. We can help compare models, storage, memory and cosmetic grades. Contact us through the website chat, contact page or call (0116) 326 3140.
How can your prices be lower?
We source devices in quantity and give existing Apple hardware a second life. This lets us offer strong value without the cost of a brand-new device. Prices vary with the model, specifications, age and cosmetic condition.
How long will delivery take?
Use the delivery estimate shown near the top of the product page for the item you want to order. Timing can depend on your location and when the order is placed. Visit our delivery page for more information.
How long is the warranty?
Our renewed Apple devices include a free 1-year warranty. If you need help with a fault, contact our support team with your order details so we can advise on the next steps. Warranty terms apply.
Can I change or cancel my order?
Contact our team as soon as possible using the contact page, with your order number and the change you need. We will check its progress and explain the options available, including what to do if it has already been dispatched.
What if I am not happy with my device?
We offer a 30-day money-back guarantee. Contact us before sending your item back so we can arrange the return and provide instructions. The item must be returned in the required condition; see our returns policy for the full process and any applicable return-postage costs.
Is a renewed Apple device safe to buy?
Our preparation includes testing and resetting devices for their next owner, with checks for restrictions that could prevent setup. Final quality checks and protective packaging help ensure your device reaches you ready to get started. You also have our warranty and aftersales team to turn to.
READY FOR YOUR NEXT APPLE?
Choose with confidence.
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